Simple, profitable & sustainable warranty management
Connect with your customers, improve efficiency, generate more revenue and reduce carbon emissions - all at once with iWarranty, an AI and machine learning powered warranty management system.
Our Trusted Partners
The first all-in-one product platform
optimised for sustainability.
Unlock a new way of looking at your product warranties. Get better insights into your customers and products and operate more profitably.
-
Integrated Process
Manage your whole after-sales product warranty, claim and repair experience in one intuitive interface. Our dashboard and optimised workflows make it easy to see what you need to act on next.
-
Repair Management
Manage your whole repair workflow seamlessly. Integrate external repair partners globally and allow your customers to start warranty-covered and non-warranty-covered repairs.
-
Product Insights
Keep your finger on the pulse with real data on how your products are performing. Gain next-level insights into customer behaviour & generate new revenue opportunities.
-
Sustainable Practices
Level up your customer experience and build trust in your brand. Our end-user mobile app makes it easy for you and your consumers to minimise carbon footprint through lower paper waste and e-waste.
Ready to get started?
Efficient, sustainable and affordable Product Lifecycle Management
80%
Efficiency Increase
60%
Cost Savings
15-25%
New Revenue Opportunities
Leading Warranty Intelligence Software
-
Real-time product data tracking
Monitor the status of registrations, claims, repairs and replacements in real time. Track your product's life cycle from the moment of purchase to its end-of-life, while ensuring your customer's warranty claims are smooth and stress-free.
-
Enhance after-sales experience
Create the best-in-class post-purchase experience. Process claims faster and more efficiently than ever before. Identify your most committed customers and unlock additional revenue. Take advantage of the integrated repair network, post-purchase upgrades, and digital manuals and documentation.
-
Scales with your business
A scalable platform that expands with your operations and grows with your business. Whether you are managing a small operation or a large enterprise, our system can be easily customised and configured to meet your unique requirements.
-
Fraud prevention and detection
Warranty fraud eats up 2% to 4% of a company’s revenue. Tackle fraudulent claims through our cutting-edge warranty management technology by verifying the authenticity of warranty claims, ensuring only legitimate claims are processed.
-
Embrace sustainability
By leveraging iWarranty's digitized warranty management, simplified repair network, and product insights feature, you can increase the longevity of your products and improve customer satisfaction, all while contributing to the reduction of the 35 million tons of e-waste generated annually in the EU due to premature disposal of often-repairable goods.
Digital warranty registration
Instant QR code-enabled warranty registration for your consumers on our mobile app
Warranty management
Integrated manufacturer, consumer, and repairer platform for accelerated warranty management
Claims management and verification
Automated claim verification and management for rapid claim resolution
Sustainable CRM
Enhanced after-sales experience for improved customer satisfaction
Have a look at what our CEO Dr Ruby Pillai has to say about the mission to extend the useful life of products
“iWarranty is helping combat one of the fastest growing and avoidable environmental challenges - e-waste - by extending the lifespan of products by connecting product owners, repairers and manufacturers to provide accessible and affordable repairs.”
Read our latest posts on warranty management, customer satisfaction, and sustainable practices
Circularity in the Lighting In...
As awareness of our carbon footprint grows, the lighting industry is increasingly focused on the full life cycle of...
Embracing Industry 4.0: Cost-e...
Industry 4.0 represents a significant shift in the global manufacturing landscape. While large companies have swiftly...
Embracing Industry 4.0: Unlock...
In the realm of modern manufacturing, the advent of Industry 4.0 has ushered in a new era of unprecedented innovation...
Leveraging AI-Powered Digital ...
Companies across industries are constantly seeking ways to streamline operations and reduce costs while maintaining or...