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The first all-in-one product platform

optimised for sustainability.

Unlock a new way of looking at your product warranties with our warranty management software. Get better insights into your customers and products and operate more profitably.

Reviews of iwarranty's warranty management software

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Efficient, sustainable and affordable Product Lifecycle Management

80%

Efficiency Increase

60%

Cost Savings

15-25%

New Revenue Opportunities

Leading Warranty Intelligence Software

  • Real-time product data tracking

    Monitor the status of registrations, claims, repairs and replacements in real time. Track your product's life cycle from the moment of purchase to its end-of-life, while ensuring your customer's warranty claims are smooth and stress-free.

  • Enhance after-sales experience

    Create the best-in-class post-purchase experience. Process claims faster and more efficiently than ever before. Identify your most committed customers and unlock additional revenue. Take advantage of the integrated repair network, post-purchase upgrades, and digital manuals and documentation.

  • Scales with your business

    A scalable platform that expands with your operations and grows with your business. Whether you are managing a small operation or a large enterprise, our system can be easily customised and configured to meet your unique requirements. As rightly discussed in New York Weekly, our warranty management software continues to redefine warranty management for the modern age.

  • Fraud prevention and detection

    Warranty fraud eats up 2% to 4% of a company’s revenue. Tackle fraudulent claims through our cutting-edge warranty management technology by verifying the authenticity of warranty claims, ensuring only legitimate claims are processed.

  • Embrace sustainability

    By leveraging iWarranty's digitized warranty management, simplified repair network, and product insights feature, you can increase the longevity of your products and improve customer satisfaction, all while contributing to the reduction of the 35 million tons of e-waste generated annually in the EU due to premature disposal of often-repairable goods.

Group
Digital warranty registration

Instant QR code-enabled warranty registration for your consumers on our mobile app

Group (1)
Warranty management

Integrated manufacturer, consumer, and repairer platform for accelerated warranty management

Group (2)
Claims management and verification

Automated claim verification and management for rapid claim resolution

Group (3)
Sustainable CRM

Enhanced after-sales experience for improved customer satisfaction

Have a look at what our CEO Dr Ruby Pillai has to say about the mission to extend the useful life of products

PILLAI Ruby

“iWarranty is helping combat one of the fastest growing and avoidable environmental challenges - e-waste - by extending the lifespan of products by connecting product owners, repairers and manufacturers to provide accessible and affordable repairs.”

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Frequently Asked Questions

Let us take you through some of the frequently asked questions by manufacturers, retailers, and service teams exploring digital warranty management so that you can know more about Iwarranty and how we can be valuable service for your business.

  • What is a warranty management system?

    Warranty management system is a software that automates and streamlines the entire warranty life cycle-from product registration to claims, validation, approval, and settlements. Iwarranty’s warranty management software, helps reduce manual error, lessen the time of processing, and provides a seamless after-sales experience for the customers.

  • How can warranty management software help my business?

    Iwarranty helps reduce operational costs, improve client satisfaction, and provide full visibility into claims data. By digitizing warranty processes, we help minimize fraud, speed up resolutions, and deliver actionable insights through advanced analytics. This makes your warranty management more efficient and highly productive.

  • Can I trust Iwarranty for my business warranty management?

    Yes. We have built a warranty management system that is secure, reliable and scalable. Trusted by businesses across industries, our warranty management software combines accuracy, transparency and delivers a warranty management solution that simplifies complex warranty processes.

  • Can Iwarranty’s warranty management software be customized as per my business processes?

     Yes. Iwarranty’s warranty management software is designed to adapt to diverse industries and workflows. Whether it’s product-specific warranty management, single or multi-tier approval processes, or supplier recovery, the system can be configured to align seamlessly with your business rules.

     

  • What types of warranties can be tracked with warranty management software ?

    Iwarranty’s warranty management system covers various types of warranties including, product warranties, service warranties, extended warranties, part-specific warranties, and even custom coverage plans. This system ensures that every warranty type is recorded, tracked, and executed without any manual intervention.

  • How safe is the customer data provided to Iwarranty software?

    Data security is of paramount importance at Iwarranty. Our warranty management software meets a stringent set of compliance laws and practices that ensure the encrypting, storing, and accessing of all customer and business data are secure from any form of unauthorized access.

  • Can warranty processes be manually managed?

    Manual warranty claims can only be helpful if your business has a really low claim rate. It is never recommended because it's highly error-prone, is time-consuming and cannot be tracked. Manual warranty management can also be incredibly difficult to scale as your business grows.

  • Can’t warranty claims be managed through helpdesks?

    Helpdesks are useful for general customer queries but are not designed for end-to-end warranty claim management. At Iwarranty, we offer automated claim validation, fraud detection, real-time tracking, and analytics, all of which are beyond the scope of a standard helpdesk. 

  • Can I integrate Iwarranty software with my existing CRM or ERP systems?

    Yes. Iwarranty offers easy integration with leading CRM and ERP platforms, allowing you to manage warranty data alongside your customer and product information without disruption.

  • Can using warranty management software improve my business’s net revenue ?

    Iwarranty provides an efficient lifecycle management system that helps businesses improve cost savings by up to 60% and increase new revenue opportunities by almost 25%. Recognized by publications like New York Weekly as the best warranty management software, Iwarranty not only cuts expenses but also drives new growth for your business.

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