Digital claim registration
With iWarranty's integrated software and mobile app, registering a claim for a malfunctioning product has never been easier. Customers simply submit their claim, which is instantly verified and routed to your warranty management team's dashboard.
- Instant claim registration
- Automated claim verification
- Accelerated claim registration
Claim validation and processing
Save your warranty management team’s time and claims resolution costs through automated claim validation, speedy identification of the product issue, and immediate processing through the quick determination of the appropriate course of action.
- Faster claim processing
- Improved product claims accuracy
- Automated fraud detection
With iWarranty, you can easily track the entire warranty claim process, starting from claim registration to claim resolution, including communication between the customer, your warranty management team, and the repairer.
- Improved Transparency
- Enhanced data analysis
- Increased efficiency
Claims data insight
iWarranty’s claims data insights feature generates real-time reports of claims registration trends, frequently occurring product issues and associated warranty costs. Leverage this data for enhancing product quality to increase longevity and performance.
- Enhanced understanding of claim trends
- Identification of common product faults
- Improved decision making
Improve the overall efficiency of your claim management workflow through immediate and accurate AI-powered claim validation, identification of the appropriate course of action, and automated routing to the associated warranty management team or repairer.
- Reduced time and cost allocation
- More repairs, fewer replacements
- Increased customer retention
Fraudulent warranty claims account for 3 to 15% of the average company's warranty costs. Digitised claim management with iWarranty counters this issue, thanks to the automated claim verification facility.
- Reduce warranty costs
- Better risk management
- Improved claim management efficiency