iWarranty's vision and commitment to reducing e-waste for a cleaner, greener planet


At iWarranty, we are on a mission to help reduce the carbon emissions and waste of manufacturers, retailers, and customers by digitising warranty management so that every product lasts as long as it can.

In simple terms, we don’t want products to end up in landfill while they still have plenty of years left in them. Unfortunately, that’s almost impossible if customers continue replacing their products with new ones due to the current flawed warranty ecosystem.

By going digital with warranty management, we can help tackle the e-waste problem.

Why Should We be Concerned About E-waste?

Every year, the world is producing over 50 million tonnes of e-waste, which may reach 75 million tonnes per year by 2030 if left unchecked.


Tons of electronic waste thrown out

WORLDWIDE so far in 2023

  • About 70% of toxic waste is made up of e-waste.
  • 85% of e-waste goes to landfills or incinerators, releasing toxins.
  • It is estimated that per capita e-waste production will reach 9 kilograms by 2030.

E-waste poisons water resources

E-waste contains hazardous and toxic metals such as chromium, lead, mercury, and copper, which leach into the soil from landfills and contaminate groundwater sources. Some of these toxins dissolve into rainwater, which then flows into freshwater bodies, such as ponds, rivers, and lakes.

This heavy metal contamination over long-term renders groundwater and freshwater useless for drinking, irrigation, and other purposes.

E-waste contaminates the air with heavy metals

80 percent of e-waste from developed countries, intended for recycling, is illegally shipped to developing countries. where it's either dismantled, shredded, or incinerated.

These practices release particulate matter and heavy metals, such as copper, lead, zinc, nickel, and chromium into the air, causing severe air pollution, and leading to long-term health effects for the local residents of the city.

E-waste can lead to soil contamination and degradation

Improper disposal of e-waste in landfills can cause long-term damage to the surrounding soil, as it releases heavy metals, flame retardants, and other toxic chemicals. Similarly, in cases of incineration and shredding, large particles are released, which are then re-deposited and absorbed by the soil.

These toxic substances can contaminate the soil to the point that it becomes completely useless for agriculture. In addition to this, they destroy existing crops and harm microorganisms residing in the soil's various layers.

E-waste disposal causes serious health impacts

Workers responsible for recovering valuable metals from e-waste, such as gold and copper, are at risk of exposure to more than 1000 toxic substances. This can lead to severe health issues, including skeletal, heart, brain, kidney, and liver damage.

Additionally, if an expectant mother comes into contact with the toxins associated with improper handling of e-waste, her unborn child may face health and developmental consequences for the rest of their life. These health issues may range from lung, respiratory, and thyroid problems to neurological and chronic diseases.

Heavy Metals and Toxins Impacts
Lead Damages the brain, liver, kidney and bones
Cadmium Impacts the lungs, kidneys, bones and is a cancer-causing agent
Mercury Harms the nervous, digestive, and immune systems, and impacts the lungs, kidneys, skin and eyes
Nickel May cause cancer, and damages the lungs, stomach, kidneys and skin
Flame retardants May lead to neurological damage, reproductive toxicity, endocrine and thyroid disruption, and cancer
Chlorofluorocarbons Damages the immune system, central nervous system, heart, kidneys, and liver
Polycyclic aromatic hydrocarbons (PAHs) Damages the eyes, kidneys, and liver, and may cause cancer and jaundice

Join the fight against e-waste and make a positive impact on the planet with iWarranty

31.5 million tonnes of household electronics become e-waste due to poor warranty awareness

Our target is to bring this number down by 50% in the next 10 years. Here’s how:

More repairs, fewer replacements
More repairs, fewer replacements

iWarranty’s integrated customer app reduces e-waste production by demystifying the warranty cycle. Customers can instantly register their product warranty using a QR code, communicate with your team quickly and easily, and connect with an authorized repairer without delay. Improved warranty fulfillment cycle and easier repair access lead to:

  • done_all Enhanced confidence in the warranty
  • done_all Simplified repair process
  • done_all Increased repairs over replacements
  • done_all Increased spare parts sales
Increased device longevity

Our digital warranty platform provides real-time warranty insights, including registration trends, frequently encountered product issues, and warranty fulfillment costs. You can utilise this in-depth analysis in research and development to improve your product longevity, which ultimately reduces its disposal rate, leading to lower ewaste over time.

  • done_all Identify product enhancement opportunities
  • done_all Improved functionality, fewer malfunctions, increased longevity
  • done_all Reduced future warranty costs
Increased device longevity
An added environmental advantage - reduce CO2 emissions associated with paper waste
An added environmental advantage - reduce CO2 emissions associated with paper waste

An extra environmental perk of adopting iWarranty is going paperless by digitising conventional warranty booklets and flyers. Your customers can easily access their products’ warranty information in their app without the need for physical copies, making it a more convenient and sustainable option.

  • done_all Reduced warranty management costs
  • done_all Improved carbon footprint
  • done_all Less packaging

Ready to get started?