Platform Services Agreement

Background

This platform services agreement (“Agreement”) governs your purchase and use of the iWarranty services.
By accepting this Agreement by (a) executing an order form that references this Agreement, (b) clicking a box indicating you accept this Agreement on our website or portal or (c) otherwise using our services, you as the customer agree to the terms of this Agreement.
If you are an individual accepting this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these terms and conditions, in which case the term “Customer” shall refer to such entity and its affiliates.
This Agreement is effective as of the date of the you accepting this Agreement (the “Effective Date”).
iWarranty may amend this Agreement from time to time. Amendments will be effective upon iWarranty’s posting of such updated Agreement at this location. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Agreement, as amended.

Services

iWarranty Services
iWarranty will make the Services and Content available to you pursuant to this Agreement and the applicable Order Forms. In so doing, iWarranty shall: (a) provide iWarranty standard support for Services at no additional charge or upgraded support if purchased and specified in your Order Form; (b) use commercially reasonable efforts to make the online Services available except for: (i) planned downtime (of which iWarranty shall give at least 8 hours electronic notice and which iWarranty shall schedule to the extent practicable during the weekend hours between 6:00 p.m. Friday and 5:00 a.m. Monday GMT), and (ii) any unavailability caused by circumstances beyond iWarranty’s reasonable control, including, for example, an act of God, act of government, flood, fire, earthquake, civil unrest, act of terror, pandemic, strike or other labour problem, internet service provider failure or delay, Non-iWarranty Applications, or denial of service attack, and (c) provide the Services in accordance with applicable laws and government regulations when used according to this Agreement and the Documentation.
Customer Responsibilities
Customer will: (a) be responsible for its Users’ compliance with this Agreement and the Order Form, (b) be responsible for the accuracy, quality and legality of Customer Data and the means by which Customer acquired, processed and shared Customer Data, (c) use commercially reasonable efforts to prevent unauthorised access to or use of Services and Content, and notify iWarranty promptly of any such unauthorised access or use, (d) use Services and Content only in accordance with the Documentation and applicable laws and government regulations, and (e) comply with terms of service of Non-iWarranty Applications with which Customer uses Services or Content.
Usage Limits and Restrictions
The Services and Content are subject to usage limits specified in Order Forms. Unless otherwise specified, (a) where the Order Form specifies a quantity of or limit to the number of Users, the Service or Content may not be accessed by more than that number of Users, (b) a User’s password may not be shared with any other individual, and (c) a User identification may be reassigned to a new individual replacing one who no longer requires ongoing use of the Service or Content.

Customer will not: (a) make any Service or Content available to, or use any Service or Content for the benefit of, anyone other than Customer or Users, (b) sell, resell, licence, sublicence, distribute, rent or lease any Service or Content, or include any Service or Content in a service bureau or outsourcing offering, (c) use a Service to store or transmit infringing, libellous, or otherwise unlawful or tortuous material, or to store or transmit material in violation of third-party privacy rights, (d) use a Service to store or transmit Malicious Code, (e) interfere with or disrupt the integrity or performance of any Service or third-party data contained therein, (f) attempt to gain unauthorised access to any Service or Content or its related systems or networks, (g) permit direct or indirect access to or use of any Service or Content in a way that circumvents a contractual usage limit, (h) copy a Service or any part, feature, function or user interface thereof, (i) copy Content except as permitted herein or in an Order Form or the Documentation, (j) frame or mirror any part of any Service or Content, other than framing on Customer’s own intranets or otherwise for its own internal business purposes or as permitted in the Documentation, (k) access any Service or Content in order to build a competitive product or service, or (l) reverse engineer any Service (to the extent such restriction is permitted by law).
Removal of Content and Non-iWarranty Applications
If iWarranty is required by a licensor to remove Content, or receives information that Content provided to Customer may violate applicable law or third-party rights, iWarranty may notify Customer and in such event Customer will promptly remove such Content from its systems.

Duration

Duration – The agreement commences on the date of acceptance in accordance with clause 1.2 above or as otherwise specified in the Order Form(s) and continues until all subscriptions have expired or have been terminated, unless terminated earlier in accordance with its terms. Except as otherwise expressly specified in an Order Form, subscriptions will automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either Customer or iWarranty gives notice of non-renewal at least 30 days before the end of the relevant subscription term.
Termination – Either you or we may end the agreement immediately by giving written notice to the other if (i) the other materially breaches it and does not remedy the breach within 30 days, (ii) the other is or appears reasonably likely to be unable to pay its debts or becomes insolvent or (iii) the performance of it may breach a legal or regulatory requirement. You may also choose to cancel your subscription early at your convenience on 30 day’s notice provided that we will not provide any refunds of prepaid fees or unused Subscription Fees, and you will promptly pay all unpaid fees due through the end of the Subscription Term.
Customer Data Portability and Deletion. Upon request by Customer made within 30 days after the effective date of termination or expiration of this Agreement, iWarranty will make the Customer Data available to Customer for csv export or download or as otherwise provided in the Documentation. After such a 30-day period, iWarranty will have no obligation to maintain or provide any Customer Data, and will thereafter delete or destroy all copies of Customer Data in its systems or otherwise in its possession or control as provided in the Documentation, unless legally prohibited or otherwise needed for iWarranty’s own records.
Survival – Any clause that is meant to continue to apply after termination of the agreement will do so, including but not limited to 3, 4, 5, 6, 7, 8 & 9.

Fees And Payment

Fees
Customer will pay all fees specified in Order Forms which shall include fees in respect of Product Registrations, Claim Registrations and subscription licence fees. Except as otherwise specified herein or in an Order Form, payment obligations are non-cancelable and fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term without written agreement.
Payment
Unless otherwise stated in the Order Form, invoiced fees are due seven (7) days from the invoice date. If any invoiced amount is not received by the due date, then without limiting iWarranty’s rights or remedies, (a) those charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower and (b) on 30 days further notice, suspend Services until such amounts are paid in full.
Payment Disputes
iWarranty will not exercise its rights to suspend above if Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.
Taxes
iWarranty’s fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, (collectively, “Taxes”), which shall be added where applicable. Customer is responsible for paying all Taxes associated with its purchases hereunder. If iWarranty has the legal obligation to pay or collect Taxes for which Customer is responsible under this section, iWarranty will invoice Customer and Customer will pay that amount unless Customer provides iWarranty with a valid tax exemption certificate authorised by the appropriate taxing authority. For clarity, iWarranty is solely responsible for taxes assessable against it based on its own income, property and employees.
In-app Purchases and Referral Services
The iWarranty Platform has certain additional features and functionalities within the Consumer Platform that may enable you to advertise and up sell or cross sell other products or services you may offer, such as new products, replacement parts, replacement products, accessories, service plans and extended warranties “Consumer Platform Purchases”), for which we charge an additional fee. These can be purchased by the consumers by clicking within the Consumer Platform through to your website or within the Consumer Platform itself. iWarranty will receive a commission for any such purchase with the rate of commission and any charges for any such additional features as set out in the relevant Order Form.

Confidentiality

Confidential information
Unless otherwise expressly agreed in writing, each party will use each other’s confidential information only in relation to the provision or receipt of the Services, and will not disclose it, except where required by law or regulation, in which case either party (the “Receiving Party”) may disclose confidential information of the other party (the “Disclosing Party”) to the extent compelled by law to do so, provided the Receiving Party gives the Disclosing Party prior notice of the compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party’s cost, if the Disclosing Party wishes to contest the disclosure. If the Receiving Party is compelled by law to disclose the Disclosing Party’s Confidential Information as part of a civil proceeding to which the Disclosing Party is a party, and the Disclosing Party is not contesting the disclosure, the Disclosing Party will reimburse the Receiving Party for its reasonable cost of compiling and providing secure access to that Confidential Information.

Data Protection

Compliance
You and we will comply with applicable data protection legislation in relation to any personal data shared under the agreement.
Provision of personal data
In respect of any personal data shared between us or that we process for you, we and you assume the other party has necessary authority for the receiving party to use, process and transfer it in accordance with the agreement, and that data subjects have been given necessary information regarding its use and processing and consent to such use and processing.
Data processing

Each party may process personal data only for the purposes of any of: (i) providing or receiving the Services; (ii) security, quality and risk management activities; and (iii) complying with any requirement of law, regulation or a professional body of which we or you are a member. You agree that as a part of our providing our Services we may select sub-processors to support our service delivery. All sub-processors are subject to appropriate due diligence and bound by contractual obligations consistent with this Agreement.
Mutual assistance
You and we will, in relation to the personal data provided under this agreement: (i) provide reasonable assistance in complying with the rights of data subjects and any data security obligations under applicable data protection laws; (ii) notify the other party without undue delay after becoming aware of a personal data breach; and (iii) inform the other party of any relevant notices or requests.
Customer Data
Customer’s Proprietary Rights
You own and retain all rights to the Customer Data. This Agreement does not grant us any ownership rights to Customer Data. You grant permission to us and our licensors to use the Customer Data only as necessary to provide the Services to you and as otherwise permitted by this Agreement. If you are using the Services on behalf of another party, then you represent and warrant that you have all sufficient and necessary rights and permissions to do so.
Limits
We will not use Customer Data to contact any individual or company except as you direct or otherwise permit or is otherwise permissible under our Privacy Policy or User Terms. We will use Customer Data only in order to provide the Services to you and only as permitted by applicable law, our Privacy Policy and User Terms and this Agreement.
Data Practices and Machine Learning
Usage Data
We may collect information about you and your consumer users when you interact with the Service as permitted by the Agreement
Machine Learning / AI
We may, as permitted by this Agreement, our User Terms and Privacy Policy, use Customer Data in an anonymized manner for machine learning, Artificial Intelligence (AI) or further analysis to support certain product features and functionality within the Service. We do and do not use Customer Data to train general-purpose or publicly available machine learning / AI models and we implement explainability, fairness checks, and model audits to mitigate bias in automated decision systems. You may opt-out of having your Customer Data used for these purposes by emailing privacy@iwarranty.co.
Privacy Policy
For more information on these practices, please see our Privacy Policy (https://iwarranty.co/privacypolicy)
Protection of Customer Data
The terms of the Privacy Policy are hereby incorporated by reference and will apply to the extent any Customer Data includes Personal Data. The Privacy Policy sets out how we will process Personal Data on your behalf in connection with the Services provided to you under this Agreement. We will maintain commercially appropriate administrative, physical, and technical safeguards to protect Personal Data as described in the Privacy Policy.
Hosting and Regional Data Hosting
As a part of our Services, we may leverage Google Cloud Platform (GCP), Amazon and Azure infrastructure to store and process Customer data, which includes advanced physical and network security, DDoS mitigation, and ISO/IEC 27001 certified operations. You agree that we may use these providers in this way as a part of your subscription and the Services we provide to you.

Where commercially reasonable to do so we will store your Customer Data in a specific location or geographical region (e.g. North America or Europe or Australia) as part of your subscription subject to the terms of this Agreement and our regional data hosting policies.
Customer Data Transfers
We and our Affiliates may transfer Customer Data (including Personal Data) to the United States in connection with the Services. To the extent we process Personal Data from the European Economic Area and/or the United Kingdom or Personal Data that is subject to the protection of European Data Protection Laws, the Standard Contractual Clauses will apply. For more information, see our Privacy Policy.
Retention, Deletion and Retrieval of Customer Data
For information regarding the retention and deletion of Customer Data, please see our Privacy Policy

Intellectual Property

Brand - You and we may only use the other’s name or logo as agreed in writing, except that we may use your name or logo as necessary to deliver the Services and in our marketing materials.
Ownership - Any materials created by (or licenced outside the agreement to) or provided by a party (including materials derived from any such materials) shall continue to be owned by that party (or its licensors). Subject to the rights expressly granted hereunder, iWarranty, its Affiliates, its licensors and Content Providers reserve all rights, title and interest in and to the Services and Content, including all related intellectual property rights with rights granted to Customer to use the same as expressly set out below.
Access to and Use of Content - Customer has the right to access and use the Services and applicable Content subject to the terms of applicable Order Forms, this Agreement and the Documentation.
Licence by Customer to Host Customer Data and Applications - Customer grants iWarranty and its Affiliates a worldwide, limited-term licence to host, copy, transmit and display Customer Data, and any Non-iWarranty Applications and program code created by or for Customer using a Service, as necessary for iWarranty to provide the Services in accordance with this Agreement. Subject to the limited licences granted herein, iWarranty acquires no right, title or interest from Customer or its licensors under this in or to any such Customer Data, Non-iWarranty Application or program code.
Licence by Customer to Use Feedback & Anonymised Data - Customer grants to iWarranty and its Affiliates a worldwide, perpetual, irrevocable, royalty-free licence to use, distribute, disclose, and make and incorporate into its services any suggestion, enhancement request, recommendation, correction or other feedback provided by Customer or Users relating to the operation of iWarranty’s or its Affiliates’ services. Customer acknowledges and agrees that by the Customer using the Services, iWarranty will collect aggregated and anonymised data concerning usage of the Service. Customer agrees that all intellectual property rights and other rights in such aggregated and anonymised data shall belong to iWarranty and that this data may be used for its business purposes provided this data does not include any information from which particular users of the Services can be identified.
IPR infringement - Each party shall: ensure that any materials that it provides to the other party do not infringe any intellectual property rights of any third party, subject to the other party using those materials in accordance with the Agreement; defend that other party and its Affiliates against any claim, demand, suit or proceeding made or brought against that party and its Affiliates by a third party (a) alleging that any provided materials infringes or misappropriates such third party’s intellectual property rights, or (b) arising from (i) use of such provided materials in an unlawful manner or in violation of the Agreement, the Documentation, or Order Form.

Disclaimer and Liability

Disclaimer - iWarranty makes no warranties of any kind and excludes all warranties, representations, terms, conditions or other commitments of any kind, whether express or implied, statutory or otherwise, and iWarranty specifically disclaims all implied warranties, including (without limitation) any warranties, representations, terms, conditions or other commitments of merchantability or fitness for a particular purpose or of satisfactory quality or of reasonable skill and care, in each case, to the maximum extent permitted by applicable law. Without prejudice to the foregoing, Content and Beta Services are provided ‘as is’ and without warranty of any kind, and each party disclaims all liability and indemnification obligations for any harm, damages or other liability caused by any third party hosting providers.
Specific types of loss – You and we agree that you and we will not be liable whether in contract, tort or under any other theory of liability including without limitation for direct, indirect or consequential loss or damage, howsoever caused and whether or not such losses are foreseeable, even if that party has been advised (or is otherwise aware) of the possibility of such losses in advance.
Liability cap – Each party’s total liability (including interest) for all claims connected with or arising out of or related to this Agreement and any and all Order Forms (whether in contract or tort or under any other theory of liability including but not limited to negligence) is limited to the greater of $5,000 or the amount paid by Customer to iWarranty in the 12 months immediately preceding the relevant incident and in no event shall either party’s total aggregate liability exceed the same.
Your Products - You agree that our Services (including the Consumer Platform) merely facilitates your users and consumers to connect to and interact with you and your third parties / channel partners and we are not responsible in relation to any such interactions, repairs, warranty claims and / or Consumer Platform Purchases and that you are responsible for the same, including, without limitation, the sale, characteristics, and technical specifications of the Products, their quality and safety and delivery. You agree that we do not control, monitor, moderate or inspect any Products offered by you or your third parties / channel partners via the Consumer Platform and that we do not bear any responsibility in connection with such Products or Consumer Platform Purchases, including but not limited to their quality, safety, accuracy, or your ability to provide them as well as any consumers activity on the Consumer Platform, including but not limited to their legal capacity or ability to complete a transaction and pay the associated costs. You agree to indemnify us and hold us harmless from any costs, losses or claims which we may suffer or incur and which result from any interactions, repairs, warranty claims and / or Consumer Platform Purchases and that you are responsible for the same, including, without limitation, the sale, characteristics, and technical specifications of the Products, their quality and safety and delivery.
Unlimited liability – Nothing in the agreement will limit a person’s liability for (i) death or personal injury caused by that person’s negligence, (ii) for that person’s fraud, (iii) any amounts to be paid pursuant to clause 4, (iv) the indemnity under clause 8.4 or (v) for anything else that cannot by law be limited.

General

Law and jurisdiction – The agreement and any dispute arising from it, whether contractual or non-contractual, will be governed by English law and, following mediation, shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause.
Compliance with law – You and we will comply with all applicable laws (including anti-bribery, anti-corruption and data protection laws).
Matters beyond reasonable control – Neither party will be liable to the other if it fails to meet its obligations due to matters beyond its reasonable control.
No obligation – Neither party shall be obliged to carry out any activity in relation to the Agreement (e.g. if it believes that to do so may create a conflict of interest or may breach a legal, regulatory or professional requirement).
Export Compliance - the Services, Content, other iW technology, and derivatives thereof may be subject to export laws and regulations of the United States and other jurisdictions. iWarranty and Customer each represent that it is not on any U.S. government denied-party list. Customer will not permit any User to access or use any Service or Content in a U.S.-embargoed country or region (currently the Crimea, Luhansk or Donetsk regions, Cuba, Iran, North Korea, or Syria) or as may be updated from time to time on https://www.iwarranty.co or in violation of any U.S. export law or regulation.
Anti-Corruption - Neither party has received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from an employee or agent of the other party in connection with this Agreement. Reasonable gifts and entertainment provided in the ordinary course of business do not violate the above restriction.
Entire agreement – The agreement forms the entire agreement between the parties in relation to the Services. It replaces any earlier agreements, representations and discussions regarding the Services.
Assignment – Neither party may assign, transfer or deal with their rights under the agreement without prior written consent from the other.
Independent contractor – You and we are independent contractors. Neither party acts as agent for the other. The agreement does not create a partnership (even if we use labels such as ‘partner’). You and we have no power to bind each other contractually, and must not suggest otherwise (impliedly or expressly) to anyone.
Rights of third parties – Except as set out in clause 6.4, a person who is not a party to the agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 (as may be amended) to enforce any term of the agreement. The entities and individuals referred to in that clause may enforce them in their own right. Their consent is not required to vary or rescind the agreement.
Changes – Either you or we may request a change to the Agreement. A change will be effective only when agreed in writing.

Acquisition of Non-iWarranty Products and Services

Acquisition of Non-iWarranty Products and Services - iWarranty or third parties may make available third-party products or services. Any acquisition by Customer of such non-iWarranty products or services, and any exchange of data between Customer and any non-iWarranty provider, is solely between Customer and the applicable non-iWarranty provider. iWarranty does not warrant or support Non-iWarranty Applications or other non-iWarranty products or services.
Non-iWarranty Applications and Customer Data - If Customer installs or enables Non- iWarranty Applications for use with the Services, Customer acknowledges that iWarranty may allow providers of those Non-iWarranty Applications to access Customer Data as required for the interoperation and support of such Non-iWarranty Applications with the Services. Separate terms shall apply between Customer and the Non-iWarranty Application providers regarding the use of such Non-iWarranty Applications, and Customer shall be responsible for evaluating whether such terms with the Non-iWarranty Application providers ensure appropriate protection of and access to Customer Data, and address responsibility for any disclosure, modification or deletion of Customer Data by the Non-iWarranty Application providers, or any breach of applicable privacy and data protection laws and regulations resulting from Non-iWarranty Application providers’ access to Customer Data. Non-iWarranty Application providers shall not be considered subcontractors or sub-Data Processors of iWarranty or any of its Affiliates. iWarranty and its Affiliates shall not be responsible for any disclosure, modification, corruption, loss or deletion of Customer Data, or any breach of applicable privacy and data protection laws and regulations, resulting from any access by a Non-iWarranty Application provider to Customer Data through a Non-iWarranty Application installed by Customer or the Users.
Integration of Non-iWarranty Applications - The Services may contain features designed to interoperate with Non-iWarranty Applications. To use such features, Customer may be required to obtain access to Non-iWarranty Applications from their providers, and may be required to grant iWarranty access to Customer’s account(s) on the Non-iWarranty Applications. If the provider of a Non-iWarranty Application ceases to make the Non-iWarranty Application available for interoperation with the corresponding Service features on reasonable terms, iWarranty may cease providing those Service features without entitling Customer to any refund, credit, or other compensation.
Removal of Content and Non-iWarranty Applications - If iWarranty is required by a licensor to remove Content, or receives information that Content provided to Customer may violate applicable law or third-party rights, iWarranty may so notify Customer and in such event Customer will promptly remove such Content from its systems. If iWarranty receives information that a Non-iWarranty Application hosted on a Service by Customer may violate applicable law or third-party rights, iWarranty may so notify Customer and in such event Customer will promptly disable such Non-iWarranty Application or modify the Non-iWarranty Application to resolve the potential violation. If Customer does not take required action in accordance with the above, iWarranty may disable the applicable Content, Service and/or Non-iWarranty Application until the potential violation is resolved.

Interpretation
In the agreement the following words and expressions have the meanings given to them below:

“Agreement” – these terms and the Order Form to which they relate

“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity.

“Beta Services” means iWarranty services that are not generally available to customers.

“Claim Registration” means the initiation or registration of a claim or repair request or other issue in relation to a Product in the iWarranty Platform by a consumer or one of your Users.

“Content” means information obtained by iWarranty from its content licensors, third-party content providers, users of its consumer facing or repair network applications or publicly available sources and provided to Customer through the Services or pursuant to an Order Form, as more fully described in any relevant Documentation.

“Consumer Platform” means the iWarranty consumer platform or website made available to consumers to upload and manage their products and any Consumer App Purchases.

“Control” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.

“Customer” means in the case of an individual accepting this Agreement on his or her own behalf, such individual, or in the case of an individual accepting this Agreement on behalf of a company or other legal entity, the company or other legal entity for which such individual is accepting this Agreement, and Affiliates of that company or entity (for so long as they remain Affiliates) which have entered into Order Forms. Please note that a separate Order Form is required for each Affiliate in order for that Affiliate to use the Services unless otherwise specified in writing in an Order Form.

“Customer Data” means electronic data and information submitted by or for Customer to the Services or collected and processed by or for Customer using the Services, excluding Content and Non-iWarranty Applications.

“Documentation” means iWarranty’s online user guides, help and training material for the applicable Services, accessible via help.iwarranty.co or login to the applicable Services, as updated from time to time, including without limitation any notices and licence information, external usage policies, and security, privacy and architecture documentation for the applicable Services accessible through via iwarranty.co or any successor website, as updated from time to time or on login to the applicable Service.

“iWarranty” means iWarranty Limited, a U.K. corporation having its principal place of business at suite 834, 19-21 Crawford Street, London W1H 1PJ, United Kingdom.

“iWarranty Platform” means iWarranty’s mobile and web-based applications (the “Apps”), the iWarranty website (including https://iwarranty.co) (the “Sites”) and related services, information and communications are collectively referred to as the “iWarranty Platform.”

“Malicious Code” means code, files, scripts, agents or programs intended to do harm, including, for example, viruses, worms, time bombs and Trojan horses.

“Non-iWarranty Application” means a Web-based or offline software application that is provided by the Customer or a third party and interoperates with a Service, including, for example, an application that is developed by or for Customer.

“Order Form” means an ordering or other document specifying the Services to be provided hereunder that is entered into between Customer and iWarranty, including any addenda, pilot agreements and supplements. By entering into an Order Form or using the Services, an Affiliate agrees to be bound by the terms of this Agreement as if it were an original party hereto.

“Products” means any and all of your products including any repairs, replacements, spare parts or new products.

“Product Registration” means the registration of a Product in iWarranty Platform by a consumer or one of your Users.

“Product Specific Terms” means standard terms from iWarranty that apply specifically to one or more particular Service, as set out in the applicable order from between the Customer and iWarranty.

“Services” means the products and services that are ordered by Customer under an Order Form and made available online by iWarranty, including associated offline components, as described in the Documentation. “Services” exclude Content and Non-iWarranty Applications.

“User” means, in the case of an individual accepting these terms on his or her own behalf, such individual, or, in the case of an individual accepting this Agreement on behalf of a company or other legal entity, an individual who is authorised by Customer to use a Service, for whom Customer has ordered the Service, and to whom Customer (or iWarranty at Customer’s request) has supplied a user identification and password. Users may include, for example, employees, consultants, contractors and agents of Customer, and third parties with which Customer transacts business.

“we”, “us” or “our” refers to iWarranty Limited, a limited company incorporated in England (number 12012798) whose registered office is at Suite 834, 19-21 Crawford Street, London W1H 1PJ.

“you”, “your” means the party or parties to the agreement excluding us.

For enterprise negotiation or legal inquiries, please contact partner@iwarranty.co. iWarranty is committed to enabling compliant, scalable partnerships with enterprise tailored documentation.